In the heart of Dublin, the renowned Schoolhouse Hotel found itself in need of an upgraded security solution to ensure the safety and peace of mind for its guests and staff. With a commitment to excellence and an eye for detail, TEC Security emerged as the partner of choice, embarking on a journey that would transform the hotel’s surveillance capabilities and set a new standard for service in the industry.
The initial consultation with the Schoolhouse Hotel was more than just a meeting; it was an opportunity to deeply understand the specific security needs of this bustling hotel environment. TEC Security’s approach was meticulous, involving an assessment of the existing setup, a thorough discussion of the hotel’s requirements, and the design of a customised solution tailored to the unique context of the hotel. This holistic process ensured that no stone was left unturned, setting the stage for a seamless installation process.
Karen O’Flaherty the owner of Schoolhouse Hotel tells us. ‘From the outset, the collaboration between TEC Security and the Schoolhouse Hotel was characterised by professionalism, efficiency, and a keen attention to detail. Stephen and his team at TEC Security were not just service providers; they were partners in securing the hotel’s premises. Despite the inevitable challenges and unforeseen snags that arose, the team maintained open lines of communication, ensuring that the hotel was kept in the loop at every turn. The installation of new and existing CCTV cameras was executed with discretion, tidiness, and a level of professionalism that went above and beyond the School Hotel’s expectations.’
What sets TEC Security apart is not just their ability to deliver a high-quality installation but also their dedication to post-installation support. The explanation of the CCTV security system’s workings, coupled with the courteous and professional ongoing Service Level Agreement, underscored the commitment to their clients. Stephen’s availability to address any questions or concerns further cemented the trust between provider and client, ensuring a partnership that extends well beyond the initial installation.
The Schoolhouse Hotel’s glowing testimonial reflects TEC Security’s ethos: providing first-class service and exceeding client expectations at every turn. Their experience with them from the initial enquiry to the comprehensive aftercare, illustrates the benchmark of how service providers should engage with their clients.
As the Schoolhouse Hotel aptly puts it, ‘TEC Security is an exemplary model of first-class service, deserving of high recommendation’. This endorsement not only speaks to the quality of work and commitment shown by Stephen and his team but also to the peace of mind and security that TEC Security brings to its clients.
For those in Dublin and beyond looking for a trusted partner to enhance their security measures, TEC Security stands ready to deliver with excellence, professionalism, and an unwavering commitment to customer satisfaction. Call us today on 00353 1 404 5124 or email info@tecsecurity.ie.